Chad Crowhurst

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Experienced Instructor and Manager
Experienced Instructor and Manager
  • Umkomaas, South Africa
  • January 31, 2025

A highly motivated professional with over 13 years in the dive industry, I bring a resourceful and adaptable approach to every role, consistently driven by high standards of efficiency and integrity. As a PADI IDC Staff Instructor, I am skilled in teaching a range of courses from Discover Scuba Diving to Assistant Instructor, with a track record of effective man management and initiative.

In my role as Dive Center Manager, I have honed strategic planning, budgeting, and resource allocation skills, focusing on optimizing operations to boost efficiency and profitability while maintaining strict safety standards. My experience includes overseeing staff recruitment and development, fostering a positive team culture, and implementing training programs that elevate service quality.

Dedicated to teamwork and customer service, I prioritize friendliness, responsibility, and a strong commitment to safety. My expertise in the diving, leisure, and service sectors has been cultivated through managing dive and water sports centers in South Africa and the Maldives, where I achieved enhanced operational outcomes. My management experience includes accounting, planning, monthly reporting, statistical analysis, and close collaboration with island management and staff training. I am confident that my skills and experience will contribute significantly to your organization, strengthening its corporate identity and ensuring high levels of customer satisfaction.

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Experience

Director of Operations @ SilverSands
Apr 2024 — Current

•Draw on relationships with resorts, department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals of the water sprots center
•Supervising and managing staff from different departments to ensure seamless collaboration and coordination.
•Managing the procurement process and ensuring the timely delivery of services and products.
•Identifying ways to enhance customer service and satisfaction, ensuring a positive experience for clients
•Manage daily operations of the water sports center, including diving excursions, equipment maintenance and staff coordination.
•Manage office tasks including booking, email communication, Anticipating and preparing for upcoming diving expeditions.
•Lead diving activities, conducting PADI courses ranging from Discover Scuba Diving to Divemaster, Lead guided snorkelling and leading water sports activities (jet skis, skiing and wakeboarding).

Base leader @ SliverSands
Aug 2022 — Apr 2024

•Manage daily operations of the water sports center, including diving excursions, equipment maintenance and staff coordination.
•Manage office tasks including booking, email communication, Anticipating and preparing for upcoming diving expeditions.
•Lead diving activities, conducting PADI courses ranging from Discover Scuba Diving to Divemaster, Lead guided snorkelling and leading water sports activities (jet skis, skiing and wakeboarding).
•Filling cylinders and keeping gear maintained

Dive Center Manager @ African watersprts
Dec 2016 — May 2021

•Lead diving activities and instruct PADI courses.
•Develop and assist in the implementation of a research plan for marine biology students focused on shark behavior and ecology.
•Manage office tasks including booking, email communication and social media management. Anticipating and preparing for upcoming diving expeditions.
•Help perform basic maintenance duties on boat and vehicles.
•Filling cylinders and keeping gear maintained
•Ensure all permits are up to date and valid

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